Title

Lecturer(s)

Time

Welcome and introductory remarks


Claudio Brito


09:15

German-Brazilian partnerships for Social CRM and the integrated Social CRM

Olaf Reinhold

09:30

Business value of Social CRM for the Brazilian context

Fábio Lobato 20151118_144009.jpg
Fábio Lobato


10:00

LOCAL

Hangar Centro de Convenções

Av. Dr. Freitas, s/n - Marco, Belém - PA, 66613-902
Belém, Pará

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